As coaches in busy schools, we wear many hats, and sometimes it’s hard to know which are most important.

In our #coachbetter interviews with educators from around the world, there are five key roles that have continued to stand out time and time again, so I’m going to share them with you here!

Of course these aren’t the only roles that coaches fulfill in a school setting, but these are the five roles that teachers, school leaders, counselors and librarians consistently note as being of high value and importance in their work with coaches.

5 Key Roles of an Instructional Coach

1. Listener

It may seem like a simple task, but sometimes just being there to genuinely listen to what your colleagues are going through, the challenges or successes their having, and their goals, can be the most valuable thing you do as a coach. Listening with an open mind is the first step towards building personal relationships with your colleagues as well.

Sometimes we start by listening to personal stories, unrelated to school and professional life, and those connections help us build into a deeper professional relationship. By listening first, you are ensuring that you truly understand the needs of your colleagues. And by being a consistent listener, you are demonstrating that you value their concerns and their opinions. So, as much as we love being problem solvers, often times the best way to start is just to keep our mouths closed, and listen.

2. Advocate

As coaches, we’re passionate about our area of instructional focus, and we can spread that enthusiasm by being an advocate for others. We can

In general, we can be a cheerleader for our area of instructional focus by advocating for teacher, student and instructional needs in all areas of the school community.

3. Content area expert / connector

Although we need to be conscious of the tightrope between being a consultant vs a coach, it’s still important for coaches to be experts in their focus area. Teachers look to us to help them take that next step in their learning, and we need to be able to demonstrate that we can help them do that. Part of that responsibility is creating practical resources for teachers, curating content, and providing professional development.

At the same time, we certainly can’t know everything, so when there are challenges we can’t meet, we need to be well connected so we can either find the answer or bring the expert into the conversation. Part of being connected in also being away are new developments in our area of expertise and sharing those innovative practices back in our school communities.

Being a well-connected content expert, also makes coaches extremely valuable as committee or project leaders, and provides a great opportunity for us to play a larger role in helping the school reach its goals.

4. Partner in Learning

Although there are times when teachers simply need an answer (when they need to you to act as a consultant, rather than a coach), ultimately coaches should be seen as a partner in learning. We walk the path with our colleagues, discovering and uncovering learning opportunities as we go. We can do this by:

As a partner in learning, we need to be focused on the teacher’s goals rather than where we think they should go, and in that sense put their learning first. We can also remember to put our interests or the “shiny new thing” we want to share on the back burner until the teacher is ready for that next step.

5. Data Collector

Often times both teachers and coaches have a “gut instinct” about what’s working and what’s not in the classroom, but having actual data to discuss, reflect on and inform instruction is a more concrete way to address these issues. Unfortunately, collecting that data can take lots of time in an already very busy classroom teacher’s day. So, as coaches we can:

In general, we can make it easy for teachers to analyze and reflect on the data to inform their practice. Sometimes taking the pressure of logistical tasks, and helping teachers refine their goals so that the data collected is relevant, is the most time consuming and crucial part of the process. Making this experience seamless for teachers is a great way to empower them to bring data into their teaching practice more regularly.

What’s your most important role as a coach?

When I look back over these roles, my first thought is: how do I ensure that not only am I performing all of these, but how do I get feedback on how I’m doing. Am I meeting my own expectations, and how do I know? That will be a topic for another blog post, and perhaps a #coachbetter episode too!

But, before that, I would love to hear what you think! Are these roles you see as critical to your coaching responsibilities? Are we missing other important roles? How would you rank these? How do you receive feedback on each of these aspects of your job? How do you ensure you’re doing your best in each area?

The five key roles critical to instructional coaching success in schools are listener, advocate, content area expert / connector, partner in learning, data collector.

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